What We Do – About Marketing Messages

We are a full service provider of professionally recorded voice prompts, messages, and narration, for phone and web-based applications. We offer services for interactive voice response (IVR), auto attendant, music-on-hold, Messages-On-Hold™, and narration for web video, presentations and e-learning applications in over 80 languages and dialects. We serve all industries – including healthcare, energy and utilities, financial services, call centers, transportation, hospitality, retail, manufacturing, and many more.

Our Mission

Bringing Customers and Brands Together Through Voice

Whether it’s a corner pizza shop or a global multi-national business, we provide our customers with impactful voices in any language that reflect the uniqueness of their brands.In doing so, we marry voice talent excellence with professional audio editing and responsive customer service to make our customers sound as professional and compelling as possible. We build long-term partnerships with our customers that ensure consistent vocal delivery over time and through a broad array of media – including phone, web, and any other emerging channels through which a customer might hear our voices.

Our work reflects an unending pursuit of excellence in our continuously evolving craft, and is supported by a positive, supportive working environment. We also respect and celebrate the roles that our Voice Artists, Translators, and Business Partners play in pleasing our customers. Our people help them to bring their best work forward by being responsive, detailed-oriented and easy to work with in our everyday interactions.

Why Marketing Messages?

Unlike “voice brokers’ who merely match voice talents with customers, we are a full service provider of professionally recorded voice messages – one of the very few with nationwide scope. “Full service” means that we work with our Voice Artists throughout the entire message development process – including scripting, editing,  file naming/distribution/archiving, and post-sales support.

  • Top Quality Voice Artists: We establish long-term relationships with only the most highly-trained Voice Artists in the industry – ensuring high quality and consistent branding over time.
  • Guaranteed Voice File Accuracy: Our full-time Production team is maniacally focused on attention to detail, proofing and validating each individual prompt and message.
  • Highly Responsive Customer Service: Our Customer Service staff provides same day quotes and fast turnaround time. Every agreed-upon deadline is met, no exceptions.

We specialize in voice-enabled project in which there is a need to deliver recordings and translations in multiple languages concurrently, including global IVR implementations, localized voice narration for marketing and training videos, and global smart device enablement.

Over two-thirds of our business is delivered collaboratively with our partners. We work with leading third party telco and call center solutions firms, as well as marketing and e-learning firms who seek to energize the visual components of their offering through the power of voiceover.

Flags, Global translation service, about marketing messages

 

Careers at Marketing Messages

We consider ourselves a telecommunications company, a marketing company, and an entertainment company – all rolled up into one. We work hard, but like to have fun as well – all within in a collaborative, casual working environment. We work daily with professional Voice Artists from all over the world, and as such gravitate towards creative, passionate people who are excited about forging new paths in the world of voice and multi-media services.

We are actively looking to build out our team as we craft new, innovative offerings and catapult the organization into its new phase of growth. Check back for new postings.

Open Positions

If you are interested in any of the above positions, please e-mail us at [email protected]  with the following:

  • The position for which you have interest
  • A resume
  • A short cover letter (or note in your e-mail) telling us what excites you about the position and why you would be an ideal candidate