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Messages On-Hold

Messages On-Hold

Messages-On-Hold combines background music with information about a company's products and services, benefits that it offers, and reassures their customers waiting on hold that their call will be taken soon.

Messages-On-Hold includes custom script writing, voiceovers, background music and a lifetime music license.

Messages-On-Hold are typically played on digital announcers connected to the phone system.

A complete system includes a custom-written and recorded 8 minute long Messages-On-Hold loop, a digital announcer with 3 year warranty, and a lifetime music license for $745.00. There are no recurring charges, and updates are inexpensive.

 

How it works

You have a captive audience when your customers wait on hold, even briefly. With Messages-On-Hold, you can target information on your products and services directly at your best market: the customers calling your company.

Our subtle, low key messages and music educate your customers and stimulate their interest. 

 

Benefits of Messages-On-Hold

It's your Opportunity to Capture New Sales

If you want to produce qualified leads, Messages-On-Hold is a powerful tool. Your established customers will start asking about products and services they never brought before. They'll ask about new products you are introducing too.

  • Build a professional image while educating your customers.
  • Get established customers to ask about new products & services.
  • Introduce new products to customers cost-effectively.
  • Increase your website traffic.
  • Increase your customers' recollection of your products by up to 50%.
  • Reassure your wireless customers they are still connected.
  • Eliminate complaints on music, radio commercials & static.
  • Prevent costly litigation if you play unlicensed music on hold.

"We plant the seeds, you reap the leads!"

 

Equipment

Messages-On-Hold are played on digital announcers connected to the phone system. Some larger phone systems can store the Messages-On-Hold, without need for a digital announcer.  View Digital Announcers

 

Easy to Start

  1. Working from your outline or a rough draft of your copy points, we will email a proposed script back to you within 4 business days for your approval or any changes.
  2. Choose any of our 19 leading voice talents.
  3. Select the background music on hold right here.

Creative audio experience since 1984.

Money Back Guarantee If you are not 100% satisfied for any reason, you may return our system for full credit within 30 days.

 

Testimonials

UniFirst Corporation
"Your service has turned into a valuable sales tool for our location managers. Customers are now asking for additional catalogs and inquiring about specific products. Your customer service has also been extremely responsive to all of my company's needs." (used in over 100 offices)
- Raynna

Boston Wireless, Inc.
"The messages on hold you did for us came out great. We have gotten numerous compliments already and I have personally been told "We didn't know you guys did that" by a customer. Sorry we waited so long to get this done!"
- Mike

Lady Fortunes Inc.
“Marketing Messages has proved to be an invaluable asset that I would recommend for any company that wished to immediately improve their image.  Prior to getting Messages on Hold from Marketing Messages, my company had a regular radio playing during the time customers and potential clients were placed on hold. Our rate of people dropping the call and not holding was very high- I would say over half the people we had holding would hang up. Since we added the Messages on Hold, our "hang-up" rate has diminished to nearly "0" –people are now happy to hold and comment all the time about the great information we provide while they are on hold. Marketing Messages gives us an unobtrusive way to capture our listeners’ attention and inform them of new products and services that we offer, without making them feel like they're being given a sales pitch. Our business has increased dramatically as a result of people "shopping around" and feeling confident that are we are a reputable company thanks to our professional informative recording!

Thank you so much for providing such a great service –you helped me improve my company image AND you did it in SUCH a short time!”
- Daria

Stewart International Ltd.
"We are 14 years old, but many of our clients are still not fully aware of all the services we provide. Within 24 hours of implementing Marketing Messages, a number of long time clients remarked 'I didn't know you did that.’”
- Christine

Law Office of Richard Hubbard
"I just wanted to let you know that our new phone system is up and running. The messages you provided are working seamlessly, as promised. Thank you for the work you did for us. It is a pleasure to do business with a company that follows through exactly as you promised, providing an excellent end result."
- Sandy

Newport Yachting Center & Hotels
"I recommend working with you because of your excellent customer service and fast pace. You and Cindy have both treated me with patience and courtesy on every occasion, something your competitor has not done. Also, your turnaround time is far faster. It has been a pleasure dealing with Marketing Messages and I am very happy to have found a company that is so easy to work with."
- Lisa

TypeCase, Inc.
"It has performed its marketing role admirably. Customers have responded positively, and there has definitely been an increased sales response to new services. We have received a much higher return than from direct mail. It is fast, easy, and cost-effective."
- Kent

Electrical Controls, Inc.
"We have achieved many cross-over sales using your system. Most of these incremental sales alone would have paid the cost of your services and equipment! The biggest surprise to me is how easy it is. It is truly a pleasure doing business with Marketing Messages."
- James

 

"On Hold" statistics

You'll see statistics on many on-hold companies' websites with dramatic claims of customers suddenly buying much more. And that without on-hold music and messages, large percentages of customers will hang up and go elsewhere.

Are they credible? We don't think so. You decide, but be very skeptical.