Voice Over & Messages On Hold Blog

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Improving the Phone Call Experience with Professional Voice Recordings

These days, help is hard to find. Budgets are tight and every business dollar must be accounted for. It’s hard to justify the cost of a receptionist when auto attendants can connect callers directly to the right person. But not every phone system is well thought out, and some of the ones that are may … Continued

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COVID Protocols Keep Changing – Update Your MOH

In the past, we have written about the importance of keeping your customer-facing messages on hold up to date during the Covid-19 pandemic. And, indeed, we saw an incredible surge in 2020 of customers, both in healthcare and in every other field as well, utilizing voice recordings to keep their customers aware of hours, protocols, … Continued

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Voice Talent Recording and Branding Interview

In the latest episode of the Voices Carry podcast, Jim and Janet welcome a very special guest to discuss voice talent recording and branding. Joining the couple is esteemed voice talent Liz, a bilingual specialist who has recorded countless projects for Marketing Messages. In her time with the company, Liz has proven herself to be … Continued

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Increase Customer Engagement with Multi-lingual Audio Guided Tours

There are always more and more surprising, creative uses and deployment of audio and of professional voice recordings than you might expect. For example, you might, at first blush, have difficulty imagining what use a place like, say, a museum would have for a voiceover recording. Surely a live PA system and in-person guide could … Continued