We are seeing more and more of our customers embrace multi-language messages as the best way to interact with their own customer base. That is certainly an admirable pursuit, but companies need to be careful to avoid some common mistakes in recording Spanish language messages. A well-executed Spanish language message will not only inform the … Continued
The COVID-19 pandemic has turned everyone’s life and business upside down. It is vitally important that you keep your customer-facing messages up to date, providing your customers with clear, accurate voice prompts with information about how and when your business continues to function during this strange time. When the pandemic first began to make a … Continued
Marketing Messages has provided audio in over 80 languages, for a host of clients across the globe. After all that experience, we have learned that there are several common mistakes that can cause major problems for a customer’s Auto-Attendant or IVR prompts. Read on or watch our video so you can avoid voiceover screw ups. … Continued
Update Your Messages Once they have created and installed their Messages-on-Hold, it is common for businesses to leave that MOH up, unaltered, for an indefinite length of time. But while the on hold messages will keep playing for as long as they’re left installed, keeping the message completely static is a waste of a valuable … Continued
