Voice Over & Messages On Hold Blog

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Voice Artist Recording Safety Process During COVID-19

At Marketing Messages, nothing is of greater importance than our contributing Voice Artists knowing that their recording studio safety process and comfort is a top priority as we all adjust to the new demands of this strange time. While most of the Voice Artists we work with record independently in their own home studios, there … Continued

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8 Characteristics of Effective IVR Prompts

Recording informative, well-directed, and impactful IVR voice prompts is critical to creating a positive caller experience. There’s no doubt that your messaging is going to be unique to your business, your phone system, and your customers’ needs. But even so, there are eight effective IVR characteristics that all IVR scriptwriters should try to meet, regardless … Continued

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Advanced Call Queuing Personalized Experience & Reporting

Here at Marketing Messages, we always try to stay on top of the latest changes and improvements in the telecommunications space. After all, the better informed we are, the better equipped our customers will be for their own interactions and dealings with their customers. That is why we are very excited with a new Advanced … Continued

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Digital Announcers Over Time, And Then There was CUBE.

CUBE is among the newest Digital Announcers that we’re excited to tell you about! These days more and more customers are calling, and hold times are increasing as well. Want to make sure your professional voice recordings are heard no matter what phone system your clients are using? Have you been searching for a solution … Continued