Voice Over & Messages On Hold Blog

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5 Spanish Voice Recording Pitfalls and How to Avoid Them

Congratulations! For years, you’ve been using professional English-speaking voice talents for IVR voice prompts, auto attendant systems, and on hold messages…and now you’re ready to establish credibility with your Spanish-speaking customers by contracting for a professional Spanish voice recording in their native language. Do it right and you’ll strengthen and nurture these key relationships. Do … Continued

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Make On-Hold Message Updates Faster and Easier With VoiceCentral

I am always skeptical when I hear someone say, “we just need one” on-hold message recording. The business world moves too quickly. New promotions, new product introductions, and competitive moves happen fast. And the first time your customer hears about something new, or a key update to your products or services, is often during their … Continued

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Outage Reporting and Power Restoration: Creating Customer Comfort with Professional Voice Recordings

Outage reporting has become a major part of being an electrical utility in the high-speed world. Temporary blackouts and brownouts are an occurrence that cannot be entirely eliminated, given nature’s unpredictability and the imperfect nature of all systems. When your utility has a temporary loss of service, your customers need to know as soon as … Continued

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Free audio eBook: A Guide to Using Professional Narration.

Should you use professional narration for your next project? Incorporating professional narration into your company’s marketing audio is essential. It’s yet another layer of brand re-enforcement. However, finding the right voice for your project is just as important. If you’re thinking about adding voice to your next project, stream this interactive, audio eBook to learn how … Continued