Voice Over & Messages On Hold Blog

PHOTO

Embracing the Global Stage: The Importance of the Bulgarian Language in Business Communication Systems

In today’s interconnected global economy, businesses are increasingly recognizing the importance of tailoring their customer service to cater to a diverse international clientele. As companies expand their reach beyond their domestic markets, the need to communicate effectively with customers in their native languages becomes paramount. This is particularly true for customer-facing telephone systems, including auto … Continued

PHOTO

Don’t Offend Your Global Colleagues with Bad Voice Recordings

Implementing an Interactive Voice Response (IVR prompts) system or an auto attendant prompts feature that caters to a global audience with professional voice recordings in multiple languages remains a complex and sensitive task. As a project manager in today’s highly interconnected and culturally diverse business environment, the stakes are even higher. It’s crucial to engage … Continued

PHOTO

The Melodic Essence of Maltese: Unraveling Language, Accents, and Voiceover

Learn about native Maltese speakers in voiceover. In the heart of the Mediterranean, nestled between the shores of Sicily and the coast of North Africa, lies the enchanting archipelago of Malta. Here, a linguistic gem known as the Maltese language flourishes, embodying a rich tapestry of history, culture, and linguistic diversity. Maltese, or “Malti,” is … Continued

PHOTO

Why It Matters to Use Authentic Icelandic for Professional Voiceovers

In the world of business, first impressions are everything. This is especially true when it comes to the initial point of contact many customers have with a company: the auto attendant prompts and Interactive Voice Response (IVR prompts) systems. These systems not only guide customers through a company’s phone directory but also set the tone … Continued