iLink Delivers On-hold – The Easier Way to Implement On Hold Messages Traditionally, Messages On Hold (MOH) has been delivered to the organization playing the messages as a static audio file, and manually loaded on to standalone digital announcers or into the internal memory of the organization’s phone systems. The static nature of this approach … Continued
For companies that serve customers globally, the challenge of communicating in a broad range of languages presents unique challenges, Many times, a multilingual IVR (Interactive Voice Response) system is needed to route callers to the correct department. Deploying such a system with professionally recorded voice prompts can propel your business forward in a brand-affirming, culturally-nuanced … Continued
You’ve spent countless hours and resources on a proposal for designing and deploying a new telephony platform for your client. You’re in a dogfight with multiple competitors for this business, so any advantage, large or small, might be the difference between winning and losing. You wonder if your proposal is effectively differentiated from that of … Continued
Effective use voice over narration will bring professionalism and consistency to your brand. The use of web-based company/product videos and e-learning applications has greatly increased in recent years, as has the need to localize these assets to a broad range of geographies. This creates significant challenges for marketing and training professionals, who seek to maintain … Continued
