In the past, we have written about the importance of keeping your customer-facing messages on hold up to date during the Covid-19 pandemic. And, indeed, we saw an incredible surge in 2020 of customers, both in healthcare and in every other field as well, utilizing voice recordings to keep their customers aware of hours, protocols, … Continued
While every company personalizes their customer-facing voice messages to suit their own needs and brand identities, here at Marketing Messages we have gotten pretty used to the standard shape that auto attendant scripts and IVR prompts take. Phone directories, directions, hours of service, these are the kinds of professional voice recordings we create each and … Continued
You’ve just initialized your company’s new auto attendant voicemail system and the tech asks you which recorded greetings you’d like loaded. “Greetings?”, you ask. “Yeah, open, closed, directory, that sort of thing.” She casually replies. Yikes, now you must figure out what messaging to convey to each and every caller that lands on your line, … Continued
One of the questions we frequently get while discussing audio options with our customers is, “Why shouldn’t I just do this recording myself?” And it’s a question that we totally understand. With the rise of smartphones and so many other technological advances, it makes sense that a discerning customer would wonder if they could save … Continued
