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Why You Should Update Your Onhold Messages More Often

UOMO man. That’s been a motto of mine since 1998, and for my company since about 1984. That’s a lot of disjointed letters Dan, or so I imagine you’re telling me. It stands for a brilliant marketing strategy, Update Onhold Messages Often. Don’t be stale, don’t exude stagnation…instead be proactive about your business. UOMO (Update … Continued

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What’s a Pronouncer? And Why We Use Pronouncers

Just what is a pronouncer? First, let’s zoom out and look at our core business. Producing error-free telephone recordings in Spanish, French, English, and over 80 other languages for call centers is our primary business service. Our customers need their brand names, people, addresses, etc. correctly pronounced by our voiceover talent. What Is a Pronouncer? … Continued

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What Should You Record on Your Voicemail?

Auto-attendant greeting or voicemail greeting? Auto attendant voicemail! What should you record? But first, how many voice mailboxes do you have? How do they differ? It’s unlikely that you need the same voice recordings on each, as each voicemail greeting is unique to the line. Perhaps you have a personal voicemail at home. Another voicemail … Continued

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Pharmaceutical Companies Are Global; Our Remote Voice Talents Are Too!

There’s never been a more urgent time to address the ever-expanding global gap between those who can and cannot get access to affordable healthcare. At the same time, companies serving global markets have long strived to connect with their customers in an empathetic and engaging manner. Pharmaceutical companies sit at the intersection of these two … Continued