On the latest episode of the Voices Carry podcast, Jim and Jan are joined by Leslie Walker, Associate Director of Human Factors at Concentrix. Walker sits down with the hosts for a free-flowing discussion of the ins and outs of VUI design and how the technology is continuing to change the interactive customer experience. This … Continued
French is the fifth most widely spoken language in the world, with an estimated 274 million speakers scattered across the globe. Variant dialects have emerged from the many diverse countries and continents in which the French language has taken root. But today we will focus on two of the larger dialects that will affect your … Continued
We have spoken in the past about how important it is to be aware of the variances that can exist within international languages, and today we’re going to talk a little about another language that is extremely important for anyone trying to create an inclusive voice message. Portuguese is the fifth most widely spoken language, … Continued
Why should you use a specialist firm like Marketing Messages for your professional call center recordings? It’s a fair question. With the ever-improving abilities of personal devices, surely you could just sit down and put together some passable recordings of yourself reading whatever necessary verbiage you’ve written, right? But that attitude ignores both how tricky … Continued
