Healthcare is constantly changing, especially in a post-COVID landscape. And just as the medical field is constantly undergoing changes and new evolutions, at Marketing Messages we have observed that the ways in which on hold messages are employed have also changed. It is no longer enough to keep static music playing while a disembodied voice … Continued
We understand why it’s tempting to leave your onhold messages static, especially once you land on a voice and script that works well for you and your clients. Days fill up with other tasks very quickly, and so things that are functioning neatly and don’t need constant attention can fade to the back of your … Continued
As we’ve discussed in the past, all our first-hand experience in the field of professional voice recordings points to a trend away from neutral, machine-like audio and suggests instead that customers respond much more to voice prompts and hold messages with a personal, human touch. Whether that means striving for a more conversational feeling in … Continued
It’s spring, which means it’s a time of change. The days get a little warmer and a little longer all the time. Jackets and jeans get replaced in the back of the closet, while shorts and T-shirts make a comeback. And spring is the time when plans start to get firmed up for the rest … Continued
