Call Center & IVR prompts

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Less English Proficiency in All Workplaces Creates Ongoing Need for Professional Spanish Voice Recordings

Need for Spanish Professional Voice Recordings Let’s start off with a clear cut example of the need for Spanish professional voice recordings in Healthcare. In an article published in 2018 by the Chicago Sun-Times, reporters found that 6 in 10 Hispanic adults had a difficult time communicating with a healthcare provider “because of a language … Continued

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Choose a Bilingual Voice Artist for Your Call Center

Your call center is likely the area of your business that a customer will spend most of their time. If nothing else, the call center provides your callers and partners with their first impression of your company and the brand face that you are presenting to the world. So of course you’ll want to put … Continued

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Find the Right Voice Artist to Represent Your Brand

Your onhold messages and auto attendant prompts are part of your company’s identity. They are the first thing new customers will encounter when they reach out to make first contact, and they are likely the part of the company that said customers will have the most interaction with. If these recordings are a reflection of … Continued

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What’s a Pronouncer? And Why We Use Pronouncers

Just what is a pronouncer? First, let’s zoom out and look at our core business. Producing error-free telephone recordings in Spanish, French, English, and over 80 other languages for call centers is our primary business service. Our customers need their brand names, people, addresses, etc. correctly pronounced by our voiceover talent. What Is a Pronouncer? … Continued