In the last few weeks, we have discussed the importance of using both professional voice talents and professional translators when creating voice recordings for your IVR and AA systems. Once you have established trust with a vendor for whenever you need a voice translation and a voice message, you can relax knowing that the process … Continued
With all of the technology that exists at our fingertips in this day and age, it is understandable why many a company has considered recording their own messages with in-house employees in lieu of professional voice talents, either for on-hold systems or for IVR and Auto Attendant recordings. But no matter how impressive you believe … Continued
Marketing Messages has provided audio in over 80 languages, for a host of clients across the globe. After all that experience, we have learned that there are several common mistakes that can cause major problems for a customer’s Auto-Attendant or IVR prompts. Read on or watch our video so you can avoid voiceover screw ups. … Continued
Recording informative, well-directed, and impactful IVR voice prompts is critical to creating a positive caller experience. There’s no doubt that your messaging is going to be unique to your business, your phone system, and your customers’ needs. But even so, there are eight effective IVR characteristics that all IVR scriptwriters should try to meet, regardless … Continued
