Customer-facing communication for call center voice recordings, including Auto Attendant, IVR prompts, and Messages-On-Hold, is often the first messaging and branding that your company impresses on your customers. The person who writes a voice message script for professional voice recordings has a creative role in conveying timely details, policies, promotions, etc., and keeping potential customers … Continued
You’re ordering professional voice recordings for your phone system but don’t know exactly what audio format to request. We have tools available that allow audio file conversion into many phone-system-friendly codecs. We’ll analyze your file to determine the specific format, average volume levels, and any other relevant details so that we can match these specs … Continued
Conveying correct pronunciation of names, terms, or any other specific words to your voice talent is crucial for ensuring high-quality IVR recordings. Mispronunciations can lead to confusion, unprofessional results, and costly re-recordings. Here are the top three ways to effectively convey pronunciation to any voice talent: 1. Phonetic Spellings Phonetic spellings provide a clear, standardized … Continued
We inaugurated the Marketing Messages blog with a FREE white paper for IVR and AA voice recordings! Did you miss out back in 2017 when this started? Well, we wouldn’t want you to miss out altogether just because a few (OK, a lot of) years have passed since the initial offer and so (insert trumpet … Continued
