Call Center & IVR prompts

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Don’t Offend Your Global Colleagues with Bad Voice Recordings

Implementing an Interactive Voice Response (IVR prompts) system or an auto attendant prompts feature that caters to a global audience with professional voice recordings in multiple languages remains a complex and sensitive task. As a project manager in today’s highly interconnected and culturally diverse business environment, the stakes are even higher. It’s crucial to engage … Continued

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The Melodic Essence of Maltese: Unraveling Language, Accents, and Voiceover

Learn about native Maltese speakers in voiceover. In the heart of the Mediterranean, nestled between the shores of Sicily and the coast of North Africa, lies the enchanting archipelago of Malta. Here, a linguistic gem known as the Maltese language flourishes, embodying a rich tapestry of history, culture, and linguistic diversity. Maltese, or “Malti,” is … Continued

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Why It Matters to Use Authentic Icelandic for Professional Voiceovers

In the world of business, first impressions are everything. This is especially true when it comes to the initial point of contact many customers have with a company: the auto attendant prompts and Interactive Voice Response (IVR prompts) systems. These systems not only guide customers through a company’s phone directory but also set the tone … Continued