Messages on Hold

PHOTO

Spread the Word on Holiday Cheer by Reevaluating Your Audio

It’s the holiday season, and you know what that means: Shorter days, colder nights, lights everywhere you look, Christmas music in every store, Santas watching you everywhere you go while tinsel lines every wall. Your professional voice recordings can be a part of that holiday season, whether you want to add a festive flare to … Continued

PHOTO

Amplifying Diversity: The Strategic Advantage of African American Voice Talents in On-Hold Messaging and Phone Trees

In today’s competitive marketplace, businesses strive to create a welcoming environment for every caller. One of the most critical, yet often overlooked, aspects of customer interaction is the on-hold messaging and phone tree experience. While these systems are designed to guide callers efficiently, they also offer a unique opportunity to reflect a company’s commitment to … Continued

PHOTO

Putting Patients at The Center of Your Healthcare On Hold Messages

Healthcare is constantly changing, especially in a post-COVID landscape. And just as the medical field is constantly undergoing changes and new evolutions, at Marketing Messages we have observed that the ways in which on hold messages are employed have also changed. It is no longer enough to keep static music playing while a disembodied voice … Continued

PHOTO

The Value of Keeping Your Messages Fresh

We understand why it’s tempting to leave your onhold messages static, especially once you land on a voice and script that works well for you and your clients. Days fill up with other tasks very quickly, and so things that are functioning neatly and don’t need constant attention can fade to the back of your … Continued