Credit & Debt Management Voice Overs
FINANCIAL SERVICES
Our customer base of 150+ organizations includes a diverse set of clientele:
- Credit card companies
- Card services providers
- Mortgage brokers
- Debt collection agencies
- Auto leasing
This diverse segment serves a broad set of consumers, and as such we find that these organizations are brand-conscious and particularly concerned with choosing a voice over that projects the right tone and style. Many of them require fast turnaround for their messages on hold in multiple languages (particularly Spanish and French) given the high rate of product change and promotional activity in this space.
Examples of Supported Applications
- Payments and reversals
- Payment location
- Service fee notification
- Account enrolment
- Card activation
- Proactive dialling for debt collection
- Statement requests
- Loan maturity/payoff date
- Message on hold for payment processing
- eLearing web videos for training
Sample Recordings & Scripts
PromptsPLUS® for Auto Attendant, ACD, and IVR applications
Messages On Hold
Sample Message On Hold Scripts
Please contact us if you’d like phone prompt and/or message on hold sample scripts for credit/debt management sent to you.
Narration Voices for Multi-Media Presentations
An increasing number of credit and debit management companies are imparting information to their customers using a variety of visually-oriented multi-media vehicles:
- Web Videos: Orientation to account management online tools, new product introductions, corporate video
- Internal training/e-learning: Company policies and processes, sales and operation training
Free AA Prompt Examples
We have generic and financial services-specific examples in our Resource Center