Our experienced team of voice talents and script writers will create attention-grabbing promotional and informational messages on hold playing over your choice of on hold music selections. Boost revenue by cross selling new product and services while your customers wait for service.
Our comprehensive on hold song library spans every musical genre imaginable, with audio samples of over 350 on hold songs available on our music on hold webpage and thousands more offline. Our Creative Director can help you select on hold music that reflect your brand’s image and appeal to your target customers.
We offer an array of digital announcer models that are reliable, maintenance free, and easy to install. These units can simply be plugged into the back of your phone system without needing an on-site technician. Deploy as standalone units or remotely manage a multi-site network via an easy-to use console interface.
Why Invest in Messages On Hold?
Your customers interact with your brand in multiple ways: visiting your website, using a mobile device to access information, and of course, the ever-present social media. But the telephone continues to persist as one of the most important, especially when it comes to customer service. Your customers still reach for the phone when they need help, are ready to make a purchase or want to voice a complaint.
That’s why the voice on the other end – the one speaking as your brand ambassador – must capture the essence of who you are and what you do. At Marketing Messages, we understand the critical nature of persona development, enabling consistency in tone, style and message. Your audio personification should be as brand consistent as your other customer touch points. Our messages on hold plans allow you to customize your promotional strategy in a voice unique to your brand.
Messages on hold may be the first interaction a customer has with your brand. By enlisting one of our professional voice talents, along with on hold music, you can convey important information on new product or service offerings, product usage tips, and current promotions – all of which keep your customers engaged and entertained while they wait.
The rewards for investing in our professional message on hold services include customer retention, return purchasing and new customer acquisition for your company, at a price that is cost competitive with alternative marketing methods. You know it’s worth your time to evaluate the way your business interacts with your customers on the phone. It’s never too late to make improvements. Let us give life to your brand with our messages on hold programs.
